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The right skills. The right experience. One clear price.

End-user support, SaaS administration, integrations, WordPress and monitoring.

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IT Help Desk role directory

Choose the work you need handled

Pick the closest role. We use it to understand the skill set—not to raise the price.

Associate 1–2 available Starts at Intermediate 3–<5 Expert 5+ only
End-User Support

Help Desk Support Specialist

Tier-one troubleshooting, ticket triage and user support.

Associate 1–2 · Intermediate 3–<5 · Expert 5+ Price this role →
End-User Support

Technical Support Specialist

Technical troubleshooting, ticket resolution and product support.

Associate 1–2 · Intermediate 3–<5 · Expert 5+ Price this role →
Systems & Access

SaaS Systems Administrator

User accounts, permissions, access and SaaS administration.

Associate 1–2 · Intermediate 3–<5 · Expert 5+ Price this role →
Web & Integrations

Integration Support Specialist

Tool integrations, API monitoring and integration documentation.

Associate 1–2 · Intermediate 3–<5 · Expert 5+ Price this role →
Web & Integrations

WordPress Support Specialist

WordPress maintenance, content updates, plugins and backups.

Associate 1–2 · Intermediate 3–<5 · Expert 5+ Price this role →
Monitoring & Security

Security Monitoring Assistant

Security, fraud and spam monitoring with documented escalation.

Associate 1–2 · Intermediate 3–<5 · Expert 5+ Price this role →
Web & Integrations

WordPress Developer

WordPress development, customization and technical maintenance.

Associate 1–2 · Intermediate 3–<5 · Expert 5+ Price this role →

Not sure which title fits? Describe the work in the form and we’ll help narrow it down.

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Transparent category pricing

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Every role above uses the same category pricing. Your exact weekly price depends on experience and whether you choose 10, 20, 30 or 40 hours.

Part-Time: 10, 20 or 30 hours Full-Time: 40 hours
Part-Time $7.75–$9.75/hr 10, 20 or 30 hours/week
Full-Time $6.75–$8.75/hr 40 hours/week