Position Overview

Help clients follow up with leads, maintain sales records and answer customer questions. This role requires clear communication, consistent follow-through and accurate record keeping.

Key Responsibilities

• Assist with lead generation and prospecting through various channels (e.g., social media, email campaigns).
• Manage and update the customer relationship management (CRM) system with accurate sales data.
• Qualify leads and schedule appointments for the sales team.
• Conduct market research to identify potential clients and industry trends.
• Prepare and send sales proposals, quotes, and follow-up communications.
• Provide exceptional customer service by addressing client inquiries and concerns.
• Collaborate with the sales team to develop strategies for increasing sales and market presence.
• Track and report on sales metrics and performance indicators.
• Participate in training sessions to improve product knowledge and sales techniques.

Qualifications

• Proven experience in sales or a related role.
• Strong understanding of sales processes and customer relationship management.
• Excellent written and verbal communication skills.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.
• Results-oriented mindset with a passion for achieving sales targets.

Hiring Requirements

• Bachelor’s degree in business, marketing, or a related field preferred.
• Minimum of 1-2 years of experience in sales or customer service.
• Familiarity with sales analytics tools is a plus.
• Availability to work flexible hours as needed – Various US time zones

Essential Hardware Requirements

• Reliable Computer/Laptop & Backup system
• High-Speed Internet Connection – min 10Mbps or higher
• Backup connection like a pocket Wi-Fi or 5G in phone
• Noise-Canceling Headset
• Webcam
• Workstation Setup
• Surge Protector or UPS – power backup